| Event 1 Office Connector Web Help | Online Help |
Show Control Panel |
| Contents | Index |
| Check for Updates | Get the latest version of this program from the Event 1 Software website. This feature can only be used by customers who have current software maintenance. |
| Edit Configuration | View or modify the program's configuration file. |
| About Event 1 Office Connector - Import | Display the about window for Office Connector - Import. This will display the version and date of the application. |
| Request License Keys | Use this feature to request license keys via email or fax to update your license. You may need to request license keys for initial licensing, to activate features or when you renew software maintenance. |
| Enter License keys | Use this feature when you receive new license keys from Event 1 Software. |
| License Information | Current license information is displayed allowing you to check the current status of your software license. |
| Request Support | Use this feature if you need help. This will send an email to Event 1 Software's support group that includes your message along with other details gathered from your system that will aid our support staff in serving you. |
| Join a Support Session | When working with a support representative, an online meeting might be the best way to help you. This allows the support representative to see your screen and also take control with your permission. |
| System Information | This is a report that displays information about your operating environment. |
| Activity Log | The activity log tracks the usage of your software. Message boxes and specific actions are recorded in this log. |
| Exception Log | Error conditions that are encountered by the software are logged here. This log is useful to a support representative who may be assisting you with resolving a problem. |